Refunds & Returns

Thank you for shopping at Chromatic Alchemy.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 14 days of the original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 14 days
  • The product is in its original packaging

Send the product with its original packing to:

Magh Slecht
51 St Annes Road
CV22 6DJ


Any postage costs for returned items that were not shipped in faulty condition will be borne by you. If the item was received in a damaged or faulty condition, Chromatic Alchemy will bear the return costs.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: